MATTRESS CLEANING MACHINE - FAQ

Our professional mattress cleaning machines combine deep suction power with certified UV-C technology. Hotels, cleaning companies, and private businesses worldwide rely on MattPro® TwinPower for hygienic, chemical-free mattress cleaning.

1. How does mattress cleaning with MattPro® work?

MattPro® uses a Kirby-based vacuum system with high-frequency vibrations to loosen dirt, dust, and allergens deep inside the mattress. A strong suction motor extracts the particles, leaving the mattress deeply clean and hygienic.

2. What are the advantages of MattPro® UV-technology?

Our devices use German-made UV-C lamps with dual electronic ballasts for maximum efficiency. Independent SGS Institute tests confirm: MattPro® eliminates up to 99.99% of viruses and bacteria on mattress surfaces – safe and chemical-free.

3. How is the cleaning process explained?

Step-by-step guides and videos are available on www.matt-pro.com and our YouTube channels in English, German, and Spanish.

4. Do you provide marketing materials?

Yes. Every machine purchase includes a professional marketing package with texts, photos, and videos. MattPro® is not a franchise – written authorization is required for use.

5. Is training necessary?

The basic model is easy to operate, similar to a vacuum cleaner. Online introduction via video call is included. The premium model comes with an optional one-day training course.

6. Are there independent lab tests?

Yes. The SGS Institute confirmed the MattPro® TwinPower removes 99.99% of viruses and bacteria from mattress surfaces. Developed and tested in Germany.

7. Who can buy MattPro®?

Available for all commercial customers worldwide. Every unit comes with a 2-year warranty.

8. What do customers say?

Hotels and cleaning companies report improved guest satisfaction and better sleep quality. Testimonials and reviews can be found on our homepage.

9. How big is the market?

Massive. Every person sleeps on a mattress, and hotels worldwide require regular cleaning. Demand for professional mattress hygiene is growing year by year.

10. What are the recommended cleaning prices?

Suggested B2B/B2C mattress cleaning prices for dry and wet cleaning are listed on our website under For Hotels & Cleaning Companies, with examples from different countries.

11. Certifications & Licenses

Our devices are patented across Europe. The technology has been tested by the SGS laboratory. Our UV-C lamps are manufactured and tested in Germany.

• European patent protection

• SGS laboratory tested

• UV-C lamps manufactured and tested in Germany

12. What happens if the machine breaks?

Commercial customers benefit from a 2-year warranty. We provide care and maintenance tips during the video call introduction.

13. What are the annual operating costs?

Running costs for filter bags, quality seals, and brushes average around €150 per year, depending on usage.

14. How long is the warranty period?

Two years for all commercial customers when purchasing a MattPro® TwinPower device.

15. Do you have reviews or references?

Yes – many customer reviews are available on our website. We can also provide direct references upon request.

16. What do consumables cost?

For deep cleaning you need: Kirby vacuum cleaner filter bags, a soft brush roller, and quality seals. All items are available in the MattPro® online shop. Electricity is provided by the customer.

17. Is private branding possible?

Yes. From an order of 20 machines, we offer private branding: your logo + one custom color on the disinfection box for an additional charge.

18. Does the device also remove stains?

For stain removal, we recommend the Sandia Sniper spray-extraction machine. It removes stubborn stains and dries quickly. More details can be found in our online shop.

19. How does MattPro® remove mites?

The Kirby vacuum generates vibrations that loosen mites from the mattress and extract them. Additionally, certified Envira mite spray (BAuA: N-95220) can be used, but only at the customer’s request (with proof of expertise).

20. Does the device also remove odors?

For eliminating strong odors, we also recommend the Sandia Sniper spray-extraction machine.

21. Where is MattPro® based?

We are located in Germany: Am Thurbuch 3, 17429 Benz, Germany.

22. What is your vision?

Our vision: keep mattresses hygienically clean worldwide – for better sleep and better health at home and in hotels.

23. What contaminants are found in mattresses?

Sweat and Body fluids: up to 0.5 L per night

House dust mites & allergens
Stains (blood, urine, coffee, wine)
Bacteria & germs due to lack of cleaning

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